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Dynamic pricing when consumers are strategic: Analysis of posted and contingent pricing schemes

European Journal of Operational Research, 2010, Vol.204(3), pp.662-671 [Peer Reviewed Journal]

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Beyond price mechanisms: How much can service help manage the competition from gray markets?

European Journal of Operational Research, 01 August 2016, Vol.252(3), pp.789-800 [Peer Reviewed Journal]

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Experience Psychology- A Proposed New Subfield of Service Management

Journal of Service Management, 29 August 2014, Vol.25(5) [Peer Reviewed Journal]

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Higher prices for larger quantities? Nonmonotonic price-quantity relations in B2B markets

Management Science, July 2017, Vol.63(7), pp.2108-2126 [Peer Reviewed Journal]

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Potts models with magnetic field: Arithmetic, geometry, and computation

Journal of Geometry and Physics, November 2015, Vol.97, pp.14-24 [Peer Reviewed Journal]

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Class dependent departure process from multiclass phase queues: Exact and approximate analyses

European Journal of Operational Research, 1998, Vol.108(2), pp.379-404 [Peer Reviewed Journal]

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Designing the Soft Side of Customer Service
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Designing the Soft Side of Customer Service

Mit Sloan Management Review, 2010 Fal, Vol.52(1), pp.33-+ [Peer Reviewed Journal]

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Gray Markets, A Product of Demand Uncertainty and Excess Inventory

Production and Operations Management, Nov/Dec 2012, Vol.21(6), p.1102 [Peer Reviewed Journal]

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Pre-announced posted pricing scheme: Existence and uniqueness of equilibrium bidding strategy

Operations Research Letters, March 2015, Vol.43(2), pp.151-160 [Peer Reviewed Journal]

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212 Troponin Testing Contributes More to Emergency Department Length of Stay than Age or ESI Level

Annals of Emergency Medicine, October 2014, Vol.64(4), pp.S77-S77 [Peer Reviewed Journal]

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