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Results 1 - 10 of 3,018  for Everything in this catalogue

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1
Professional front office management / Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin.
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Book
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Professional front office management / Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin.

Robert H. Woods, author.

Harlow, United Kingdom : Pearson, 2013.

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2
A hotel manager's handbook : 189 techniques for achieving exceptional guest satisfaction / Vincent P. Magnini, Carol J. Simon.
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Book
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A hotel manager's handbook : 189 techniques for achieving exceptional guest satisfaction / Vincent P. Magnini, Carol J. Simon.

Vincent P. Magnini, author.

Toronto : Apple Academic Press, 2015.

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3
The last of the great romantics / Claudia Carroll.
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Book
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The last of the great romantics / Claudia Carroll.

Claudia Carroll

London : Bantam, 2006.

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4
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Book
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IAHMS conference.

Pergamon, 1998.

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5
Buying and running a guesthouse or small hotel : how to build a valuable business and enjoy a great lifestyle / Dan Marshall.
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Book
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Buying and running a guesthouse or small hotel : how to build a valuable business and enjoy a great lifestyle / Dan Marshall.

Dan Marshall, author.

Oxford : How To Books, 2014.

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6
Hotel revenue management : principles and practices / Aurelio G. Mauri.
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Hotel revenue management : principles and practices / Aurelio G. Mauri.

Aurelio G. Mauri, author.

Milano : Pearson Italia, dicembre 2012.

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7
Check-in check-out : managing hotel operations / Gary K. Vallen, Jerome J. Vallen.
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Check-in check-out : managing hotel operations / Gary K. Vallen, Jerome J. Vallen.

Gary K. Vallen, author.

Harlow, Essex : Pearson, [2014]

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8
Material Type:
Article
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Same song... different key?

Cunningham, B.; Smith, S.; Metcalfe, M.

International journal of hospitality management.; International Association of Hotel Management Schools; Sheffield, 1997; Nov, 1998, 233-242 -- Pergamon; 1998 (pages 233-242) -- 1998

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9
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Article
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The importance of committed rather than loyal employees and how you measure commitment from both employees and customers

Jamieson, D.

; Hotel and Catering International Management Association: The human asset; Northallerton, [unconfirmed], 1997; Apr, 0, 2.00 -- London; HCIMA; 1997

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10
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Article
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Tomorrow's workforce

Walker, A.

; Hotel and Catering International Management Association: The human asset; Northallerton, [unconfirmed], 1997; Apr, 0, 11.15 -- London; HCIMA; 1997

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Results 1 - 10 of 3,018  for Everything in this catalogue

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