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Effects of work status congruence and perceived management concern for employees on turnover intentions in a fast casual restaurant chain

DiPietro, Robin; Bufquin, Diego

Journal of human resources in hospitality & tourism. Volume 17:Number 1 (2018, January 2nd); pp 38-59 -- Routledge, Taylor & Francis Group

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Effects of work status congruence and perceived management concern for employees on turnover intentions in a fast casual restaurant chain

DiPietro, Robin; Bufquin, Diego

Journal of human resources in hospitality & tourism. Volume 17:Issue 1 (2018); pp 38-59 -- Routledge, Taylor & Francis Group

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Consumer-Generated Reviews on Social Media and Brand Relationship Outcomes in the Fast-Food Chain Industry

Šerić, Maja; Praničević, Daniela Garbin

Journal of hospitality marketing & management. Volume 27:Number 2 (2018, February 17th); pp 218-238 -- Routledge

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Consumer-Generated Reviews on Social Media and Brand Relationship Outcomes in the Fast-Food Chain Industry

Šerić, Maja; Praničević, Daniela Garbin

Journal of hospitality marketing & management. Volume 27:Issue 2 (2018); pp 218-238 -- Routledge

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5
2001 tourism business & employment survey / prepared for CERT by CHL Consulting Group. Vol.5, Fast food sector.
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2001 tourism business & employment survey / prepared for CERT by CHL Consulting Group. Vol.5, Fast food sector.

Dublin : CERT, [2001]

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The moderating effects of service and ambience on customer satisfaction in a fast-casual restaurant: a German case study

Greve, Goetz

International journal of hospitality and event management. Volume 1:Number 2 (2014); pp 147-163 -- Inderscience Enterprises Ltd

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The moderating effects of service and ambience on customer satisfaction in a fast-casual restaurant: a German case study

Greve, Goetz

International journal of hospitality and event management. Volume 1:Number 2 (2014, January 1st); pp 147-163 -- Inderscience Enterprises Ltd

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The influence of quality on satisfaction and customer loyalty with an importance-performance map analysis: Exploring the mediating role of trust

Carranza, Rocío; Díaz, Estrella; Martín-Consuegra, David

Journal of hospitality and tourism technology. Volume 9:Number 3 (2018); pp 380-396 -- Emerald Group Publishing Limited

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Drivers of Customer Relationships in Quick-Service Restaurants: The Role of Corporate Social Responsibility

Swimberghe, Krist R.; Wooldridge, Barbara Ross

Cornell hospitality quarterly. Volume 55:Number 4 (2014, November); pp 354-364 -- Sage Publications

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10
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The influence of quality on satisfaction and customer loyalty with an importance-performance map analysis: Exploring the mediating role of trust

Carranza, Rocío

Journal of hospitality and tourism technology. Volume 9:Number 3 (2018, October 1st); pp 380-396 -- Emerald Group Publishing Limited

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Results 1 - 10 of 16  for Everything in this catalogue

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  1. Articles  (13)
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  5. consumption--restaurants--meals--Mexico--cognitive loyalty--affective loyalty--behavioural loyalty--action loyalty--special occasions--convenience occasions--customer loyalty--convenience products--fast food--restaurant managers--strategic management--hospitality industry--catering--leisure marketing--tourism marketing--value creation  (2)
  6. Fast casual restaurants--hourly employees--job satisfaction--organizational commitment--perceived management concern--turnover intention--work status congruence  (2)
  7. customer satisfaction--fast-casual restaurant--partial least squares--PLS--service quality--ambience--food quality--hospitality  (2)
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  17. Satisfaction--Loyalty--Trust--Quality--Fast-food restaurants (FFRs),--Partial least squares structural equation modeling (PLS-SEM)  (2)
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