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Measuring the service quality of Indian tourism destinations: an application of SERVQUAL model

Chand, Mohinder

International journal of services technology and management. Volume 13:Number 3 (2010, January 1st); pp 218-233 -- Inderscience Enterprises Ltd

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Measuring the service quality of Indian tourism destinations: an application of SERVQUAL model

Chand, Mohinder

International journal of services technology and management. Volume 13:Number 3/4 (2010); pp 218-233 -- Inderscience Enterprises Ltd

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Understanding tourism destination image of India: a cross–cultural research

Chand, Mohinder

International journal of leisure and tourism marketing. Volume 3:Number 2 (2012, January 1st); pp 112-124 -- Inderscience

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Performance measurement practices and organisational strategy: a study of Indian leisure enterprises

Chand, Mohinder

International journal of leisure and tourism marketing. Volume 1:Issue 1 (2009); pp 12-28 -- Inderscience

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Performance measurement practices and organisational strategy: a study of Indian leisure enterprises

Chand, Mohinder

International journal of leisure and tourism marketing. Volume 1:Number 1 (2009, January 1st); pp 12-28 -- Inderscience

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Understanding tourism destination image of India: a cross–cultural research

Chand, Mohinder

International journal of leisure and tourism marketing. Volume 3:Issue 2 (2012); pp 112-124 -- Inderscience

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Application of management accounting techniques in Indian small and medium hospitality enterprises: an empirical study

Chand, Mohinder; Dahiya, Ashish

International journal of entrepreneurship and small business. Volume 11:Number 1 (2010, January 1st); pp 25-41 -- Inderscience

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Application of management accounting techniques in Indian small and medium hospitality enterprises: an empirical study

Chand, Mohinder; Dahiya, Ashish

International journal of entrepreneurship and small business. Volume 11:Number 1 (2010); pp 25-41 -- Inderscience

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9
Travel agency management : an introductory text / Mohinder Chand.
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Travel agency management : an introductory text / Mohinder Chand.

Mohinder Chand

New Delhi : Anmol Pub., 2006.

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Colon classification, its structure and working : a programmed text / Mohinder Pratap 'Chand', assisted by B.R. Sachdeva.

Mohinder Pratap Chand, 1935.

New Delhi : Sterling Publishers, c1978.

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Results 1 - 10 of 14  for Everything in this catalogue

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  1. Articles  (9)
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  1. Tourism--Periodicals  (4)
  2. Tourism--Marketing  (4)
  3. Leisure--Marketing--Periodicals  (4)
  4. SERVQUAL--service quality frameworks--quality measurement--tourist destinations--tourism services--India--planning--foreign tourists--service improvements--tourist expectations--perceptions--diagnostics--tourist industry--sustainability--sustainable development--services management  (2)
  5. performance measures--leisure enterprises--tourism--organisational strategy--balanced scorecard--BSC--prospector leisure enterprises--defender leisure enterprises--financial performance measures--strategic alignment--performance measurement systems--PMS--India--innovation--research  (2)
  6. Tourism  (2)
  7. Entrepreneurship--Periodicals  (2)
  8. management accounting--hospitality industry--India--tourist industry--tourism--hotels--socio-economic development--gross domestic product--GDP--employment generation--job creation--economic reform--multi-level transformation--cost reduction--quality improvement--business ownership--firm size--small and medium-sized enterprises--hospitality SMEs--entrepreneurship  (2)
  9. tourist destinations--India--destination images--cross  (2)
  10. Small business--Management--Periodicals  (2)
  11. Service industries--Management--Periodicals  (2)
  12. Service industries--Technological innovations--Periodicals  (2)
  13. Hospitality industry  (1)
  14. Acinetobacter sp.--Alkaline protease--Expression--Cloning  (1)
  15. Travel agents  (1)
  16. Classification, Colon—Programmed instruction  (1)
  17. Urdu poetry  (1)
  18. Sachdeva, B.R., joint author  (1)
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