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The impact of personal and functional aspects of restaurant employee service behaviour on customer satisfaction

Alhelalat, Jebril A.; Habiballah, Ma'moun A.; Twaissi, Naseem M.

International journal of hospitality management. Volume 66: (2017, September); pp 46-53 -- Elsevier

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Article
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The impact of personal and functional aspects of restaurant employee service behaviour on customer satisfaction

Alhelalat, Jebril A.; Habiballah, Ma'moun A.; Twaissi, Naseem M.

International journal of hospitality management. Volume 66 (2017, September); pp 46-53 -- Elsevier

Online access

2 results  for Everything in this catalogue

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