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Guests' Reactions to In-Room Sustainability Initiatives: An Experimental Look at Product Performance and Guest Satisfaction

Susskind, Alex M.

Cornell hospitality quarterly. Volume 55:Number 3 (2014, August); pp 228-238 -- Sage Publications

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The Matter of Encumbrance: How Management Structure Affects Hotel Value

Hodari, Demian; Balla, Panna Judit; Aroul, Ramya Rajajagadeesan

Cornell hospitality quarterly. Volume 58:Number 3 (2017, August); pp 293-311 -- Sage Publications

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Toward Organizational Ambidexterity in the Hotel Industry: The Role of Human Resources

Úbeda-García, Mercedes et al.

Cornell hospitality quarterly. Volume 57:Number 4 (2016, November); pp 367-378 -- Sage Publications

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Service Research in the Hospitality Literature: Insights from a Systematic Review

Kandampully, Jay et al.

Cornell hospitality quarterly. Volume 55:Number 3 (2014, August); pp 287-299 -- Sage Publications

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What can big data and text analytics tell us about hotel guest experience and satisfaction?

Xiang, Zheng et al.

International journal of hospitality management. Volume 44 (2015, January); pp 120-130 -- Elsevier

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How hotel owner-operator goal congruence and GM autonomy influence hotel performance

Hodari, Demian; Turner, Michael J.; Sturman, Michael C.

International journal of hospitality management. Volume 61 (2017, February); pp 119-128 -- Elsevier

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Sustainability challenges and opportunities arising from the owner-operator split in hotels

Melissen, Frans; van Ginneken, Rob; Wood, Roy C.

International journal of hospitality management. Volume 54 (2016, April); pp 35-42 -- Elsevier

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Influence of national culture and balanced organizational culture on the hotel industry's performance

Nazarian, Alireza; Atkinson, Peter; Foroudi, Pantea

International journal of hospitality management. Volume 63 (2017, May); pp 22-32 -- Elsevier

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Sustainability challenges and opportunities arising from the owner-operator split in hotels

Melissen, Frans; van Ginneken, Rob; Wood, Roy C.

International journal of hospitality management. Volume 54 (2016, April); pp 35-42 -- Elsevier

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Updated Benchmarks for Projecting Fixed and Variable Components of Hotel Financial Performance

Rushmore, Stephen; O'Neill, John W.

Cornell hospitality quarterly. Volume 56:Number 1 (2015, February); pp 17-28 -- Sage Publications

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