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Influence of perceived service fairness on relationship quality and switching intention: an empirical study of restaurant experiences

Nikbin, Davoud; Marimuthu, Malliga; Hyun, Sunghyup Sean

Current issues in tourism -- Routledge -- Volume: 19 10; (pages 1005-1026) -- 2016

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Does travellers’ casual attribution affect pre-recovery emotions and behavioural intentions? A field study of airline travellers in Malaysia

Nikbin, Davoud; Hyun, Sunghyup Sean

Current issues in tourism -- Routledge -- Volume: 20 1; (pages 80-93) -- 2017

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by this Author/Contributor:

  1. Hyun, Sunghyup Sean
  2. Nikbin, Davoud
  3. Marimuthu, Malliga

on this subject:

  1. Travel

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