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Psychological diversity climate: justice, racioethnic minority status and job satisfaction

Madera, Juan M.; Dawson, Mary; Guchait, Priyanko

International journal of contemporary hospitality management. Volume 28:Issue 11 (2016); pp 2514-2532 -- Emerald

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An empirical framework to predict idiosyncratic risk in a time of crisis: Evidence from the restaurant industry

Hua, Nan et al.

International journal of contemporary hospitality management. Volume 28:Issue 1 (2016); pp 156-176 -- Emerald

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Is "Do it right the first time" necessarily right?: The importance of error management culture in the hospitality industry

Wang, Xingyu et al.

International journal of contemporary hospitality management. Volume 30:Issue 3 (2018); pp 1398-1418 -- Emerald

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Examining stealing thunder as a new service recovery strategy: impact on customer loyalty

Guchait, Priyanko et al.

International journal of contemporary hospitality management. Volume 31:Issue 2 (2019); pp 931-952 -- Emerald

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Strategic human resources management research in hospitality and tourism: A review of current literature and suggestions for the future

Madera, Juan M. et al.

International journal of contemporary hospitality management. Volume 29:Issue 1 (2017); pp 48-67 -- Emerald

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Managers' reactions to customer vs coworker sexual harassment

Madera, Juan M.; Guchait, Priyanko; Dawson, Mary

International journal of contemporary hospitality management. Volume 30:Issue 2 (2018); pp 1211-1227 -- Emerald

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7
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The impacts of hotels' error management culture on customer engagement behaviors (CEBs)

Wei, Wei et al.

International journal of contemporary hospitality management. Volume 29:Issue 12 (2017); pp 3119-3137 -- Emerald

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The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction

Namasivayam, Karthik; Guchait, Priyanko; Lei, Puiwa

International journal of contemporary hospitality management. Volume 26:Issue 1 (2014, January); pp 69-84 -- Emerald

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The influence of perceived forgiveness climate on service recovery performance: The mediating effect of psychological safety and organizational fairness

Guchait, Priyanko et al.

Journal of hospitality and tourism management. Volume 40: (2019, September); pp 94-102 -- Elsevier Ltd

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The influence of perceived forgiveness climate on service recovery performance: The mediating effect of psychological safety and organizational fairness

Guchait, Priyanko et al.

Journal of hospitality and tourism management. Volume 40 (2019); pp 94-102 -- Australian Academic Press -- Elsevier Ltd

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