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Customer satisfaction measurement and the business process

Paul, M.; Ram Kumar Santhanam

ANNUAL CONFERENCE- MARKET RESEARCH SOCIETY.; Market Research Society; Birmingham, 1998; Mar, 1998, 227-234 -- Market Research Society; 1998 (pages 227-234) -- 1998

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32
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The market for market research: Past and future trends

Bates, B. A.

ANNUAL CONFERENCE- MARKET RESEARCH SOCIETY.; 38th Annual conference; Birmingham, 1995; Mar, 1995, 1-8 -- Market Research Society; 1995 Part: Part; (pages 1-8) -- 1995

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33
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To buy or not to buy - was it ever a question?: How profiling shopper behaviour in-store is benefiting Asda Stores Ltd in-store development

Davies, S.; Qureshi, B.

ANNUAL CONFERENCE- MARKET RESEARCH SOCIETY.; 38th Annual conference; Birmingham, 1995; Mar, 1995, 51-62 -- Market Research Society; 1995 Part: Part; (pages 51-62) -- 1995

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34
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Raising the profile of market research: A case study from London Underground's Customer Charter

Hodson, M.; Mulholland, H.

ANNUAL CONFERENCE- MARKET RESEARCH SOCIETY.; 37th Annual conference; Birmingham, 1994; Mar, 1994, 33-44 -- Market Research Society; 1994 Part: Part; (pages 33-44) -- 1994

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35
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Developing brand relationships through advertising

Hall, M.

ANNUAL CONFERENCE- MARKET RESEARCH SOCIETY.; 37th Annual conference; Birmingham, 1994; Mar, 1994, 83-94 -- Market Research Society; 1994 Part: Part; (pages 83-94) -- 1994

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36
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Qualitative research and mirrors: Are they mutually dependent?

Jones, D.

ANNUAL CONFERENCE- MARKET RESEARCH SOCIETY.; 37th Annual conference; Birmingham, 1994; Mar, 1994, 135-138 -- Market Research Society; 1994 Part: Part; (pages 135-138) -- 1994

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37
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Book
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32nd Annual conference : Papers.

32nd Annual conference (1989 : Brighton)

London : Market Research Society, 1989.

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38
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Book
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The Market Research Society 41st annual conference.

Market Research Society, 1998.

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39
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The death of marketing: what now for market research?

Earls, M.

ANNUAL CONFERENCE- MARKET RESEARCH SOCIETY.; Market Research Society <INF > Change of s/m now held at 7713.895; Brighton, 2001; Mar, 2001, 331-346 -- Market Research Society; 2001 (pages 331-346) -- 2001

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40
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The media research alliance: A case study

Wakely, R.

ANNUAL CONFERENCE- MARKET RESEARCH SOCIETY.; Market Research Society <INF > Change of s/m now held at 7713.895; Brighton, 2001; Mar, 2001, 127-138 -- Market Research Society; 2001 (pages 127-138) -- 2001

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