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Results 21 - 27 of 27  for Everything in this catalogue

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Empowerment: the key to service quality - an operations perspective

Lockwood, A. Ghillyer, A.

ANNUAL HOSPITALITY RESEARCH CONFERENCE.; Hospitality research conference; Nottingham, 1996; Apr, 1996, 208-223 -- Nottingham; Commercial Centre, Nottingham Trent University; 1996 (pages 208-223) -- 1996

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22
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Abolition of wages councils: pay policy in hospitality

Radivan, N. Lucas, R.

ANNUAL HOSPITALITY RESEARCH CONFERENCE.; Hospitality research conference; Nottingham, 1996; Apr, 1996, 52-70 -- Nottingham; Commercial Centre, Nottingham Trent University; 1996 (pages 52-70) -- 1996

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23
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Strategic management research in hospitality: from slipstream to mainstream?

Edgar, D. Taylor, S.

ANNUAL HOSPITALITY RESEARCH CONFERENCE.; Hospitality research conference; Nottingham, 1996; Apr, 1996, 264-278 -- Nottingham; Commercial Centre, Nottingham Trent University; 1996 (pages 264-278) -- 1996

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24
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Management of the organisational change process in hotel companies

Okumus, F.

ANNUAL HOSPITALITY RESEARCH CONFERENCE.; Hospitality research conference; Nottingham, 1996; Apr, 1996, 235-251 -- Nottingham; Commercial Centre, Nottingham Trent University; 1996 (pages 235-251) -- 1996

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25
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Experimental research in hospitality operations: the case of waiting lines

Jones, P.

ANNUAL HOSPITALITY RESEARCH CONFERENCE.; Hospitality research conference; Nottingham, 1996; Apr, 1996, 224-233 -- Nottingham; Commercial Centre, Nottingham Trent University; 1996 (pages 224-233) -- 1996

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26
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Miscellaneous

Lashley, C.

ANNUAL HOSPITALITY RESEARCH CONFERENCE.; Hospitality research conference; Nottingham, 1996; Apr, 1996, 175 -- Nottingham; Commercial Centre, Nottingham Trent University; 1996 -- 1996

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27
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Attributional analysis of customers' hotel selection. Criteria by grading scheme categories

Callan, R. J.

ANNUAL HOSPITALITY RESEARCH CONFERENCE.; Hospitality research conference; Nottingham, 1996; Apr, 1996, 116-143 -- Nottingham; Commercial Centre, Nottingham Trent University; 1996 (pages 116-143) -- 1996

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Results 21 - 27 of 27  for Everything in this catalogue

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