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The four mindsets : how to influence, motivate and lead high performance teams / Anna-Lucia Mackay.

Anna-Lucia Mackay, author.

Hoboken : John Wiley & Sons, 2015.

Online access

  • Title:
    The four mindsets : how to influence, motivate and lead high performance teams / Anna-Lucia Mackay.
  • Author: Anna-Lucia Mackay, author.
  • Subjects: Employee motivation; Leadership;
    Dewey: 658.314
  • Rights: Terms governing use: Copyright.
    Access restrictions: NON_PRINT_LEGAL_DEPOSIT
  • Publication Details: Hoboken : John Wiley & Sons, 2015.
  • Language: English
  • Edition: 1st
  • Description: Contents:

    About the author xi

    Acknowledgements xiii

    Preface xv

    How to use this book xix

    Introduction xxi

    Part I: The Emotional Intelligence Mindset 1

    How to trigger inspiration, trust and respect within your team

    1 The manager as role model — the key to influence 3

    2 How to develop emotional intelligence: Step 1 — self-awareness 11

    3 How to develop emotional intelligence: Step 2 — self-management 19

    4 How to build trust 33

    Part II: The Connection Mindset 43

    How to trigger connection, understanding and care within your team

    5 Understanding what makes people tick and Learned Intuition 45

    6 How to connect people to the business 57

    7 How to create a personal connection 69

    8 How to have a challenging conversation without breaking connection 83

    Part III: The Growth Mindset 99

    How to trigger confidence, learning and growth within your team

    9 How to teach people confidence 101

    10 The manager as trainer — how to share knowledge and train your team quickly 113

    11 How learners think and how to adapt your style 125

    12 The manager as coach and mentor —

    10 essential tips 137

    Part IV: The Performance Mindset 149

    How to trigger focus, accountability and achievement within your team

    13 How to recruit the right people into your team 151

    14 The 90-day critical period — how to attach and align your people 163

    15 How to increase focus and accountability 179

    16 How to conduct a best practice performance review 203

    Index 221


  • Identifier: ISBN 9780730324799 (ePub ebook) : No price; ISBN £18.95; ISBN 9780730324805 (PDF ebook) : No price; BNB GBB5B4051; System number: 017496736
  • Physical Description: 1 online resource.
  • Shelfmark(s): General Reference Collection DRT ELD.DS.41302
  • UIN: BLL01017496736

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